Terms of Service

1. The agreement

These Terms of Service are a contract between you and the operator of Selfika. By creating an account, buying credits, uploading a reference, or using any part of the service, you agree to these terms and our Privacy Policy. If you use the service for an organization, you confirm that you have authority to accept these terms for that organization.

If you do not agree, do not create an account or use the service. We may publish product-specific rules, purchase terms, or feature notices. Those materials form part of this agreement when they are clearly identified as applying to the service.

2. Eligibility and accounts

You must be at least 18 years old, or the age of legal majority where you live, to use the service. You are responsible for the accuracy of your account information and for keeping access to your account secure. Do not share credentials or allow another person to use your account in a way that bypasses a plan, credit, or access restriction.

You must tell us promptly if you believe your account has been accessed without permission. We may ask for information needed to verify an account, prevent fraud, or comply with law. A demo flow may store limited account details in your browser. That local behavior does not create a different right to use the service.

3. What the service does

Selfika provides creative tools for building a consistent AI character and generating images, video, motion, lipsync, and related campaign material. Outputs are generated by automated systems and may contain errors, artifacts, unexpected details, or resemblance to material outside your control. You are responsible for reviewing every output before publishing or relying on it.

Features, model availability, output resolutions, generation limits, and supported file types may change. We may introduce, remove, or adjust a feature when reasonably necessary for safety, performance, provider availability, or product development.

4. Credits, purchases, and refunds

Credits are prepaid units used for eligible generations. They are not currency, a deposit, stored value, or a promise of a particular output. The number of credits required for a tool or setting is shown before generation where practical and may differ by model, duration, resolution, or input type.

• Credits do not expire unless applicable law requires a different result.
• Credits cannot be transferred, resold, exchanged for cash, or used outside the account that purchased them.
• Prices and taxes are shown at checkout. A payment provider may process the transaction under its own terms.
• A completed generation may consume credits even when the result is not your preferred creative direction.
• A generation that fails is refunded in credits automatically: the balance comes back on its own, with nothing to claim.

A purchase is final once the credits are added to your balance, subject to section 5 and to any refund or cancellation right required by applicable law. A generation that fails is refunded in credits automatically. If that refund does not appear on your balance, contact support with the account and generation details: we may restore the relevant credits, rerun the request, or provide another reasonable remedy. Nothing in this section limits mandatory consumer rights.

5. Right of withdrawal

As a consumer buying at a distance in the European Union, you normally have fourteen days to withdraw from your purchase. Credits are digital content: before paying, you tick a dedicated box — separate from accepting these terms — by which you expressly ask for your credits to be made available immediately and you expressly acknowledge that this immediate availability starts performance of the contract.

Once the credits are added to your balance, performance has started and your right of withdrawal is lost, including for credits you have not spent. This is the waiver allowed by article L221-28 (13°) of the French Consumer Code. We keep the date of your agreement and the exact wording you accepted, and we repeat both in writing with your purchase receipt.

This section takes nothing away from your other consumer rights, and it does not limit the credit refunds described in section 4.

6. Inputs, likeness, and your content

You retain ownership of the photographs, prompts, audio, video, and other material you submit, subject to the rights of others. You give us the limited permission needed to host, process, transmit, and transform those inputs to provide, secure, and improve the service. You confirm that you have all permissions required for each input.

You must have informed consent from every identifiable person shown or heard in an input, including consent to create synthetic likenesses, voice transformations, and derivative outputs. Do not upload a person’s image, voice, or personal material without that permission. You are responsible for honoring requests to stop using a likeness and for complying with publicity, privacy, copyright, and data-protection laws.

As between you and us, you may use outputs you receive from the service for personal or commercial projects, subject to these terms, applicable law, the rights of third parties, and any terms attached to a third-party model or asset. We assign to you any rights we may have in those outputs to the extent that assignment is legally possible. Because outputs can be non-unique and may contain material you do not own, we do not promise exclusive ownership or clearance.

7. Disclosure of generated content

You must clearly label AI-generated or materially AI-edited content when required by law, a platform rule, a brand agreement, or a reasonable audience expectation. Do not present a synthetic person as a real person, event, endorsement, or testimonial when doing so would mislead someone. You are responsible for captions, disclosures, advertising claims, platform policies, and any required consent records.

8. Acceptable use

You may not use the service to violate law or another person’s rights. You may not generate or distribute content that exploits or sexualizes minors, depicts non-consensual sexual material, facilitates impersonation or fraud, promotes targeted harassment, incites violence, or meaningfully assists criminal activity.

You may not upload malware, attempt to reverse engineer or overload the service, evade rate limits or safety controls, scrape private data, resell access without written permission, or use automated requests in a way that creates unreasonable cost or risk. We may remove content, restrict a generation, or suspend access when we reasonably believe these rules or the law may have been breached.

9. Our intellectual property

The service, interface, branding, software, documentation, templates, and underlying technology belong to us or our licensors. We give you a limited, non-exclusive, non-transferable permission to use the service while your account is in good standing. You may not copy the service, remove proprietary notices, use our marks as your own, or create a competing service from non-public materials.

If you send suggestions or feedback, you allow us to use it without restriction or payment. We do not have to keep, publish, or implement feedback.

10. Third-party services

The service may rely on payment processors, hosting providers, storage systems, analytics tools, and AI model providers. Those providers may process information needed to deliver a requested feature. Their terms and privacy notices may apply to their portion of the service. We are not responsible for independent third-party services, their availability, or their content.

11. Disclaimers and liability

The service and outputs are provided on an “as available” and “as is” basis to the maximum extent permitted by law. We disclaim warranties of uninterrupted availability, non-infringement, merchantability, fitness for a particular purpose, accuracy, and output uniqueness. Do not use an output as a substitute for professional, legal, medical, financial, or safety advice.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages, or for loss of data, reputation, opportunity, or business. Our total liability for claims arising from the service will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim or 100 US dollars. This limit does not apply where the law does not allow it, including certain fraud, intentional misconduct, or personal-injury claims.

12. Your responsibility to us

To the extent permitted by law, you agree to defend and reimburse us for claims, losses, liabilities, and reasonable costs arising from your inputs, outputs, account, breach of these terms, violation of another person’s rights, or unlawful use of the service. We will give you reasonably prompt notice of a claim and may participate in its defense. You may not settle a claim that admits fault or imposes obligations on us without our written consent.

13. Suspension and termination

You may stop using the service at any time. We may suspend or terminate access for a serious or repeated violation, legal requirement, security risk, non-payment, or conduct that could harm the service or another person. Where reasonable, we will provide notice and an opportunity to resolve the issue.

On termination, your permission to use the service ends. Provisions that should logically continue will survive, including ownership, acceptable use, disclaimers, liability, indemnity, and dispute terms. We may delete account material according to our retention practices and legal obligations, so keep your own copies of important content.

14. Changes and general terms

We may update these terms when the service, law, or business changes. We will post the revised version and update the date. If a change materially affects your rights, we will provide additional notice where reasonably possible. Continued use after the effective date means you accept the revised terms.

If one provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign this agreement without our consent. We may assign it as part of a merger, sale, reorganization, or transfer of the service.

15. Questions and notices

For billing questions, content concerns, or a legal notice, use the support channel in your studio account. Please include the account email, relevant generation or ticket identifier, and a clear description of the issue.